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Frequently Asked Questions
Everything you need to know about pre-orders, sizing, and shipping.
Pre-order pieces are made in limited runs to reduce waste. Once you place a pre-order, your item is cut and sewn by our ateliers, then shipped within the timeframe noted on the product page — typically 2–4 weeks.
Each product page includes a detailed size chart with measurements in centimeters. If you're between sizes, we generally recommend sizing up for a more relaxed, considered fit — true to the Licario silhouette.
Domestic orders within Indonesia typically arrive within 2–5 business days. International shipping times vary by destination. Shipping costs are calculated at checkout based on your delivery address.
Yes — unworn items with tags attached can be returned or exchanged within 14 days of delivery. Pre-order and made-to-order pieces are final sale, as noted on the product page.
Every piece includes care instructions on its label. As a general rule, we recommend gentle hand-washing or dry cleaning for our natural fiber garments to preserve their shape and finish for years to come.